1. Fly2Heal Is Not a Medical Provider
Fly2Heal operates exclusively as a medical tourism facilitator and coordination service. We do not provide medical advice, diagnoses, treatments, or second opinions. We do not employ doctors, nurses, or any licensed medical professionals in a clinical capacity. All medical services are provided independently by the hospitals, clinics, and physicians you choose to engage with.
2. No Doctor-Patient Relationship
No doctor-patient relationship is created between you and Fly2Heal through the use of our website, portal, or coordination services. Any medical relationship formed is strictly between you and the treating physician or medical facility. Fly2Heal is not a party to that relationship and has no control over the medical care you receive.
3. Informed Consent and Medical Risks
All medical and surgical procedures carry inherent risks, including but not limited to:
- Infection, bleeding, and adverse reactions to anesthesia
- Unsatisfactory results or need for revision procedures
- Complications during recovery, including while traveling
- Risks specific to your individual medical history and condition
You are responsible for obtaining full informed consent from your treating physician, understanding all risks, and making your own medical decisions. We strongly recommend consulting your local doctor before traveling for any medical procedure.
4. Cost Estimates Are Approximate
All pricing information displayed on our website, including procedure costs, package fees, and total estimates, are provided for general planning purposes only. Actual costs may vary based on your individual medical needs, the provider's assessment, complexity of the procedure, length of hospital stay, and other factors. Final pricing is confirmed only after consultation with your chosen medical provider.
5. No Guarantee of Medical Outcomes
Fly2Heal does not guarantee any specific medical outcome, result, or level of satisfaction with your procedure. Results vary by individual. Testimonials, before/after images, or success stories on our website reflect individual experiences and should not be interpreted as a promise of similar results for your case.
6. Doctor and Facility Listings
Doctors and medical facilities listed on our platform are independent practitioners and institutions. While we endeavor to work with accredited and reputable providers, Fly2Heal does not certify, endorse, or guarantee the qualifications, competence, or performance of any medical professional or facility. You are responsible for verifying credentials and making your own informed choice of provider.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Fly2Heal, its owners, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to any medical treatment, procedure, or care received through providers connected via our platform. This includes, without limitation, damages related to medical malpractice, surgical complications, misdiagnosis, or any other medical outcome.
8. Insurance Recommendation
We strongly recommend that all patients obtain comprehensive travel and medical insurance before traveling for any procedure. Your insurance should cover the planned procedure, potential complications, extended stays, medical evacuation, and repatriation. Fly2Heal does not provide insurance coverage of any kind.
9. Post-Procedure Care
Follow-up care after returning to your home country is your responsibility. We recommend arranging a local physician for post-operative monitoring before you travel. Fly2Heal is not responsible for continuity of care after your treatment in Egypt is completed.
10. Related Policies
This medical disclaimer should be read alongside our Terms of Service and Privacy Policy. By using our website or services, you acknowledge that you have read and understood all three documents.
11. Contact Us
If you have questions about this disclaimer, please contact us at info@fly2heal.com.